Shipping Time: Please allow at minimum 5 business days for your order to be processed and shipped. Precise turnaround time will be noted on all items. During large pre-orders, shipping may take up to 45 days, or the turn around time specified in listing. Smocked Sweets is not responsible for packages that are lost or damaged during shipping.
Returns: We truly hope you love your purchase! Due to the limited nature of our product, all sales are final.
Mistakes in Processing and Handling: Oops! If you have received an incorrect item, or an item with an un-disclosed flaw, please contact us within 7 business days for an exchange (when applicable) or store credit. All issues should be addressed in email to firstname.lastname@example.org
How can I purchase? Please join us Thursday evenings at 8:00 PM CST to purchase. Information on upcoming releases is shared on Facebook and Instagram during the week of the sale.
Sizing: Typically our items run TTS. Occasionally we will have an item that may run more generous or slightly smaller. On these occasions we will post sizing information on our listings and information from our models on sizing can be found on our BST page on Facebook. Generally we include size charts on all listings.